Help & FAQs

Find the answers you need to the questions you have – anytime.
When you have questions about your South Carolina Federal Credit Union accounts or our products and services, start here. We compiled the questions we receive most frequently from members so you can quickly find valuable information. If you need more assistance, please contact us. We are always happy to help.

Long-Term Savings Accounts

Contributions can be made with a check or transfer from a South Carolina Federal account. Contributions and withdrawals must be accompanied by a written request. The written request for contributions must include the following information:

  • Name
  • Debiting Account Number
  • Depositing Account Number
  • Contribution amount
  • Signature

Between January 1 and April 15 (tax deadline), contribution instructions should specify “Previous Year." Otherwise, the contribution will apply to the current year.

Direct transfers and allocations are applied to the current year.

The written request for withdrawals must include the following information:

  • Name
  • Withdrawal Amount
  • Specified Federal tax withholding amount (none, 10%, or higher).
  • If a withholding amount is not provided, the Credit Union is required to withhold the max 10%.
  • IRS penalties, if applicable, will not be withheld; penalties are paid when tax returns are filed.
  • Signature

For Direct Transfers or Rollovers, contact the receiving financial institution to initiate the transfer and paperwork; once paperwork is received, we will disburse funds.

IRA contributions and withdrawals can be completed via mail, fax, or in a financial center.

To withdraw your Share Certificate before maturity, please visit a financial center location or fax your request to the Contact Center.

  • The penalty for a 3 month through 12 month certificate is 90 days' worth of dividends.

  • For terms of more than 12 months through 24 months, the penalty is 180 days' worth of dividends.

  • For terms greater than 24 months, the penalty is 360 days' worth of dividends.

Financial Assistance
If you are experiencing financial difficulties or worrying about your situation, please reach out to us.
Order Checks
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