Help & FAQs

Find the answers you need to the questions you have – anytime.
When you have questions about your South Carolina Federal Credit Union accounts or our products and services, start here. We compiled the questions we receive most frequently from members so you can quickly find valuable information. If you need more assistance, please contact us. We are always happy to help.

Account Information

You can locate your account number by clicking on the eye icon within Online or Mobile Banking.1 If you have checks for your account, your account number is the second string of characters printed on the bottom of your checks.
Check Sample

Our routing number is 253278401.
Complete the direct deposit form (PDF) and submit it to your employer/income provider. You will need your
account number and South Carolina Federal's routing number.



South Carolina Federal's routing (MICR) number is 253278401. Your account number is the second string of characters at the bottom left of your check. You can also locate your account number by clicking on the eye icon within Online or Mobile Banking.1
If this is your first time placing an order for checks, please give us a call at 800-845-0432. 
If this is not your first time ordering checks, follow these steps:
  • Log into Online Banking.
  • Click on one of your accounts. 
  • Click on "More Actions."
  • Click on "Order Checks."
  • Click "Continue."
  • Follow the remaining steps. 
Name change requests can be submitted online by completing the Name Change request Form. This is for an account owner's name change on existing accounts. This cannot be used for a minor's name change or business accounts.
Financial Assistance
If you are experiencing financial difficulties or worrying about your situation, please reach out to us.
Order Checks
When you run low on checks, follow this simple online process to order a new batch.
Financial Terms Explained
Understanding the language behind financial transactions and daily money management puts you in control.