Help & FAQs

Find the answers you need to the questions you have – anytime.
When you have questions about your South Carolina Federal Credit Union accounts or our products and services, start here. We compiled the questions we receive most frequently from members so you can quickly find valuable information. If you need more assistance, please contact us. We are always happy to help.

You can also access several self-service forms to take care of business on your own.


Our scholarship program is open to students attending undergraduate college in South Carolina for the current year's fall semester. If you live in another state but plan to attend a South Carolina-based university, you are eligible! If you are in college now, you are eligible as long as you're attending school in South Carolina.

Applicants are also required to have a GPA of at least 3.0 and be a legal resident of the United States. 
Graduate students are not eligible to apply.
No, you do not have to be a member of South Carolina Federal Credit Union.
Yes, previous winners are eligible, but must submit a new application and essay.
Applications go through three rounds of scoring and are judged by a diverse group of credit union employees and third-party judges. Any revealing information about an applicant is concealed so that judges can review applications without knowing who they are scoring.

Each application is evaluated based on financial need, academic success, volunteer experience, the essay, and a written recommendation.
Online Banking Video Library
Learn about our Mobile app, Online Banking, and more.
Order Checks
When you run low on checks, follow this simple online process to order a new batch.
Financial Assistance
If you are experiencing financial difficulties or worrying about your situation, please reach out to us.
Financial Terms Explained
Understanding the language behind financial transactions and daily money management puts you in control.