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Help Center

We get questions...lots of questions. So, we have asked some of our best contact center and branch staff for the questions they hear the most. We have documented them here for you. If you don't find your question, feel free to contact us with the method most convenient to you. We look forward to helping you!

What can we help you with?

 

Online Services Help

Online Banking
Bill Pay 
Mobile Banking 
Remote Deposit 
eStatements 
Simple Perks 
Text Banking


Checking, Savings and Investments Help

Checking Account
Savings Account 
Investment Account


Loan Help

Mortgage 
Auto, Boat, Motorcycle or RV Loans 
Line of Credit


Card Services Help

Credit Card 
Debit Card
Gift Card
CardLock
 


Business Services Help


Help Essentials

Top 10 FAQs 
Glossary 
Switch Kit


Online Banking Enrollment

Enrolling in Online Banking is simple and FREE:

  1. Enter your User ID
  2. Enter Phone Banking PIN as your Password
  3. Click on the LOG IN button

If you don't know your Phone Banking PIN, please contact us at 843.797.8300 (Charleston) or 800.845.0432 (Nationwide).