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Help Center

We get questions...lots of questions. So, we have asked some of our best contact center and branch staff for the questions they hear the most. We have documented them here for you. If you don't find your question, feel free to contact us with the method most convenient to you. We look forward to helping you!

What can we help you with?



Online Services Help

Please review our FAQs by downloading this PDF

Checking, Savings and Investments Help

Checking Account
Savings Account 
Investment Account

Loan Help

Auto, Boat, Motorcycle or RV Loans 
Line of Credit

Card Services Help

Credit Card 
Debit Card

Gift Card


Business Services Help

Help Essentials

Top 10 FAQs 
Switch Kit


Online Banking

A South Carolina Federal Credit Union representative will assist you in the process. To enroll, please visit one of our financial centers or call our Contact Center:

  • 843.797.8300  (Charleston)
  • 803.738.8300  (Columbia)
  • 843.545.8300  (Georgetown)
  • 800.845.0432  (Nationwide)

Forgot your User ID?

Please call our Contact Center for assistance:

  • 843.797.8300  (Charleston)
  • 803.738.8300  (Columbia)
  • 843.545.8300  (Georgetown)
  • 800.845.0432  (Nationwide)