Help & FAQs

Find the answers you need to the questions you have – anytime.
When you have questions about your South Carolina Federal Credit Union accounts or our products and services, start here. We compiled the questions we receive most frequently from members so you can quickly find valuable information. If you need more assistance, please contact us. We are always happy to help.

You can also access several self-service forms to take care of business on your own.

Business Credit and Debit Cards

To register your MasterCard® Business Debit Card, visit and follow the registration steps using the last four digits of the EIN/TIN. If you have already earned points, you will see your totals. Points are posted between the 15th and the 25th of the following month.

MasterCard® Debit cardholders earn 1 uChoose Rewards point for every $5 on all signature-based transactions. Mastercard® Business Credit cardholders earn 1 uChoose Rewards point for every $1 on all transactions. Each debit or credit card on the business account will receive points for transactions.

Points can be redeemed at for up to 5 years from the date of purchase. 

Business credit card and debit cardholders can redeem points for rewards online by following these steps:
  • Visit
  • Select the “Merchandise” link to view the merchandise catalog.
  • Add the desired merchandise awards to your shopping cart for redemption.
  • Click on the "Proceed to Checkout" button to place your order online.
  • Enter your name, shipping address, and a telephone number, and click "Transmit Order" to submit your order.
  • You will receive a confirmation number after your order has been submitted.

Keep records of your order until you receive your award merchandise. Points can be redeemed for travel awards online or via phone.

Travel awards that can be redeemed through the uChoose Rewards Travel Agency include:
  • Airline tickets
  • Hotel certificates
  • Car certificates
  • Vacation packages
  • Experiences
  • Cruises
Click here to learn more about business insurance available through our wholly-owned subsidiary, South Carolina Federal Insurance Solutions.
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