Manage your Cards

Take control of how your South Carolina Federal Credit Union cards are used.
Experience more security
Immediately turn off a lost or stolen card, receive real-time transaction alerts, and help protect against fraud. 
Feel more empowered
Add upcoming travel plans and set card options by location, merchant type, and spending limits.
Discover more convenience
View and track your spending for a clear picture of when and where purchases were made.
Get Started
Download the South Carolina Federal mobile app. and click on "Cards." Or log in to Online Banking and click "Manage Cards."
Download our Mobile Banking App for added protection.
Frequently
asked questions
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For lost or stolen debit cards, please choose from the following options:
  • Turn your card off and report it as lost or stolen using Online or Mobile Banking1. Simply log in, click on "Manage Cards" in Online Banking or "Cards" in Mobile Banking1. You may be prompted to call us.
  • Call Cardholder Services at (800) 472-3272.
  • Visit a financial center to receive a card instantly issued.
Once your card has been cancelled, a new one will be mailed to you in 7-10 business days. Please check your account to ensure there are no unauthorized transactions.

For lost or stolen credit cards, please choose from the following options:
  • Turn your card off/on and report it as lost or stolen using Online or Mobile Banking1. Simply log in, click on "Manage Cards" in Online Banking or "Cards" in Mobile Banking, and follow the prompts to close your credit card and request a new one.
  • Or for your Mastercard® Platinum or Mastercard® Cash Rewards credit cards, please call  (855) 325-0904. For your Mastercard® World credit card, call (855) 510-4594.
Once your card has been cancelled, a new one will be mailed to you in 7-10 business days. Please check your account to ensure there are no unauthorized transactions.
For debit card disputes:
  • Please call (866) 394-1205 during business hours and a dispute expert will help you file a claim.
For credit card disputes, please choose from the following options:
  • Log into Online Banking, click on your credit card account, and select "dispute" next to the applicable transaction.
  • Or to file a claim via phone for your Mastercard® Platinum or Mastercard® Cash Rewards credit cards, please call (855) 325-0904. For your Mastercard® World credit card, please call (855) 510-4594 to file a claim.
  • For all other disputes:
    Visit a local Financial Center.
    Call our Contact Center at (800) 845-0432.
We offer several options to make your credit card payments:
  • Log in to Online or Mobile Banking1 to transfer a payment.
  • Mail a payment to us.
  • Make payments at a financial center through a:
    • Personal check
    • Certified check or money order
    • Cash, or
    • Contact us to make a payment by phone.
Payments reflect on your credit card account within 2 business days after the payment has been made.
  • Log into Online Banking.
  • Click on your credit card.
  • Click on "Statements."
  • Select the toggle button to turn on paperless statements.
  • To register your debit card, visit uChoose Rewards and follow the registration steps.
  • To register your credit card, simply click on the uChoose Rewards icon on the credit card page in Online Banking and follow the registration steps.
Customized Recommendations
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All of our Mobile Banking products require an Online Banking login, a data plan with a wireless provider, and in some cases, enrollment into Bill Pay. South Carolina Federal Credit Union provides Mobile Banking as a free service. Consult your provider for any fees associated with your mobile web service.