Take control of how your South Carolina Federal Credit Union cards are used.
Experience more security
Immediately turn off a lost or stolen card, receive real-time transaction alerts, and help protect against fraud.
Feel more empowered
Add upcoming travel plans and set card options by location, merchant type, and spending limits.
Discover more convenience
View and track your spending for a clear picture of when and where purchases were made.
Get Started
Managing your cards, and better protecting them against fraud, is right at your fingertips. From Online or Mobile Banking, click "Cards" to get started.
Download our Mobile Banking App for added protection.
For lost or stolen debit cards, please choose from the following options:
For lost or stolen credit cards, please choose from the following options:
- Turn your card off and report it as lost or stolen using Online or Mobile Banking99All of our Digital Banking products require an Online Banking login, and in some cases, enrollment into Bill Pay. Terms and conditions are available through Online Banking and must be agreed to before use. Mobile Banking products also require a data plan with a wireless provider. South Carolina Federal Credit Union provides Mobile Banking as a free service. Consult your provider for any fees associated with your mobile web service, such as message and data rates.. Simply log in and click on "Cards." You may be prompted to call us.
- Call Cardholder Services at (800) 472-3272.
- Visit a financial center to receive a card instantly issued.
For lost or stolen credit cards, please choose from the following options:
- Turn your card off/on and report it as lost or stolen using Online or Mobile Banking. Simply log in, click on "Cards," and follow the prompts to close your credit card and request a new one.
- Or for your Mastercard®Mastercard® is a registered trademark, and the circles design is a trademark of Mastercard® International Incorporated. Platinum or Mastercard® Cash Rewards credit cards, please call (855) 325-0904. For your Mastercard® World credit card, call (855) 510-4594.
For debit card disputes:
- Please call (866) 394-1205 during business hours and a dispute expert will help you file a claim.
For credit card disputes:
- To file a claim via phone for your Mastercard® Platinum or Mastercard® Cash Rewards credit cards, please call (855) 325-0904. For your Mastercard® World credit card, please call (855) 510-4594 to file a claim.
Please inform us of your travel plans in advance by following these steps:
- Log into Online or Mobile Banking99All of our Digital Banking products require an Online Banking login, and in some cases, enrollment into Bill Pay. Terms and conditions are available through Online Banking and must be agreed to before use. Mobile Banking products also require a data plan with a wireless provider. South Carolina Federal Credit Union provides Mobile Banking as a free service. Consult your provider for any fees associated with your mobile web service, such as message and data rates..
- Click on "Cards."
- Select "Manage Travel Plans."
Need further assistance? Call us at (800) 845-0432 or visit a financial center.
- Log into Online Banking99All of our Digital Banking products require an Online Banking login, and in some cases, enrollment into Bill Pay. Terms and conditions are available through Online Banking and must be agreed to before use. Mobile Banking products also require a data plan with a wireless provider. South Carolina Federal Credit Union provides Mobile Banking as a free service. Consult your provider for any fees associated with your mobile web service, such as message and data rates.
- Click on "Cards."
- Click on "Replace card."