Take control of how your South Carolina Federal Credit Union cards are used.
Experience more security
Immediately turn off a lost or stolen card, receive real-time transaction alerts, and help protect against fraud.
Feel more empowered
Add upcoming travel plans and set card options by location, merchant type, and spending limits.
Discover more convenience
View and track your spending for a clear picture of when and where purchases were made.
Get Started
Download the South Carolina Federal mobile app. and click on "Cards." Or log in to Online Banking and click "Manage Cards."
Download our Mobile Banking App for added protection.
For lost or stolen debit cards, please choose from the following options:
For lost or stolen credit cards, please choose from the following options:
- Turn your card off and report it as lost or stolen using Online or Mobile Banking1. Simply log in, click on "Manage Cards" in Online Banking or "Cards" in Mobile Banking1. You may be prompted to call us.
- Call Cardholder Services at (800) 472-3272.
- Visit a financial center to receive a card instantly issued.
For lost or stolen credit cards, please choose from the following options:
- Turn your card off/on and report it as lost or stolen using Online or Mobile Banking1. Simply log in, click on "Manage Cards" in Online Banking or "Cards" in Mobile Banking, and follow the prompts to close your credit card and request a new one.
- Or for your Mastercard® Platinum or Mastercard® Cash Rewards credit cards, please call (855) 325-0904. For your Mastercard® World credit card, call (855) 510-4594.
For debit card disputes:
- Please call (866) 394-1205 during business hours and a dispute expert will help you file a claim.
- Log into Online Banking, click on your credit card account, and select "dispute" next to the applicable transaction.
- Or to file a claim via phone for your Mastercard® Platinum or Mastercard® Cash Rewards credit cards, please call (855) 325-0904. For your Mastercard® World credit card, please call (855) 510-4594 to file a claim.
- For all other disputes:
Visit a local Financial Center.
Call our Contact Center at (800) 845-0432.
Some merchants may require a signature (for example, restaurants), while others may offer you the option of "Credit" or "Debit/ATM" when processing your purchase.
- If you select "Credit," the merchant may ask you to sign a receipt to authorize your purchase.
- If you select "Debit/ATM," you will use your PIN to authorize your purchase.
Credit card and Premium Checking account holders can redeem points for rewards online.
To redeem points online:
Keep records of your order until you receive your award merchandise. Points can be redeemed for travel awards online or via phone.
Travel awards that can be redeemed through the uChoose Rewards Travel Agency include:
To redeem points online:
- Visit uChoose Rewards.
- Select the “Merchandise” link to view the merchandise catalog.
- Add the desired merchandise awards to your shopping cart for redemption.
- Click on the "Proceed to Checkout" button to place your order online.
- Enter your name, shipping address and a telephone number and click "Transmit Order" to submit your order.
Keep records of your order until you receive your award merchandise. Points can be redeemed for travel awards online or via phone.
Travel awards that can be redeemed through the uChoose Rewards Travel Agency include:
- Airline tickets
- Hotel certificates
- Car certificates
- Vacation packages
- Experiences
- Cruises
We offer several options to make your credit card payments:
- Log in to Online or Mobile Banking1 to transfer a payment.
- Mail a payment to us.
- Make payments at a financial center through a:
- Personal check
- Certified check or money order
- Cash, or
- Contact us to make a payment by phone.
Payments reflect on your credit card account within 2 business days after the payment has been made.

An easier way to pay.
Enjoy convenient, secure and contactless payments with a Digital Wallet.
All of our Mobile Banking products require an Online Banking login, a data plan with a wireless provider, and in some cases, enrollment into Bill Pay. South Carolina Federal Credit Union provides Mobile Banking as a free service. Consult your provider for any fees associated with your mobile web service.