Protect Your Information


To help protect your account, review your banking and credit card statements when you receive them.  Make sure all transactions are accurate. 


Account/Credit Information

  • Review your statements carefully.
  • Memorize your PIN numbers.
  • Cancel unused or expired credit cards and shred them.
  • Request a copy of your credit report annually.
  • Sign up for eStatements to avoid mail fraud.
  • Use Online Banking to check your account information more frequently.
  • Never use a publicly accessed or shared computer to conduct Online Banking transactions.

Phone

  • Do not reveal personal information if you did not initiate the phone call or email.
  • Be cautious about revealing your Social Security number.
  • Take precautions when talking about personal information in public or when others can hear.
  • Never disclose your PIN or account numbers to anyone.
  • Validate any phone number through a trusted source before revealing confidential information.


ATM

  • Never agree to use your card to cash someone else’s check.
  • Do not share your Personal Identification Number (PIN) with anyone.
  • Memorize your PIN, do not write it down and carry it with you.
  • Leave an ATM if someone approaches you directly.
  • Choose an ATM in a well-lit area.
  • If at night, have someone accompany you when using an ATM.
  • Shield the keyboard and display so others cannot see your transactions.
  • Do not talk about your transaction while at the ATM.
  • Make sure to take your card, money, and receipt.
  • When at a drive-up ATM, lock your doors, and close the windows.
  • Never agree to use your card to cash someone else’s check.


Email

  • Never open emails or attachments from unknown senders.
  • Never send money if asked for by a person you don’t know.
  • Don’t reveal personal information in a non-secure email.
  • Use filters to  protect against spam mail.
  • Don’t follow email links, type well known web addresses into your browser.
  • Create strong passwords and change them intermittently.


Device Security

  • Use secure passwords.  An ideal password is long and has letters, punctuation, symbols and numbers.
  • Lock your mobile device with a unique PIN code that only you know.
  • Only download applications from a trusted source.
  • Position your home router near the center of your home away from windows.
  • Keep all software current (including your web browser) with automatic updates.  Use firewall, antivirus, anti-spam, pop-up blockers and anti-spyware software from a source that you trust.
  • Set up a security key for your wireless network and change the default network password.
  • Never leave your computer unattended.
     


Online Banking
Enrollment

A South Carolina Federal Credit Union representative will assist you in the process. To enroll, please visit one of our financial centers or call our Contact Center:

  • 843.797.8300  (Charleston)
  • 803.738.8300  (Columbia)
  • 843.545.8300  (Georgetown)
  • 800.845.0432  (Nationwide)

Forgot your User ID?

Please call our Contact Center for assistance:

  • 843.797.8300  (Charleston)
  • 803.738.8300  (Columbia)
  • 843.545.8300  (Georgetown)
  • 800.845.0432  (Nationwide)