Digital Privacy Notice and Do Not Call

Digital Privacy Notice

Rev. 5/22

For the purposes of this notice, the terms “we,” “us,” “our,” “credit union,” and “South Carolina Federal Credit Union” mean South Carolina Federal Credit Union.

This Digital Privacy Notice applies to your interaction with any of our online sites, mobile sites, or applications, which we own and control (hereinafter “Digital Interface”), unless a different notice is posted on a particular Digital Interface or otherwise provided to you that supersedes this policy. If a Digital Interface is owned and/or controlled by a third party, that third party’s digital privacy policy will govern, unless otherwise stated. Other privacy policies may also apply in addition to this Digital Privacy Notice. Please consult the additional Privacy Notices linked below.

Please read this Digital Privacy Notice carefully. Your continued use of any of our Digital Interfaces is your consent to this Digital Privacy Notice and your consent to our use and disclosure of information collected from you as described in this Digital Privacy Notice.

What information do we collect?

We may collect any or all of the following types of information:

  • Information related to data generated from your activity, including but not limited to transaction and location information.
  • Technical information related to the device you are using, including but not limited to, your IP address, your operating system, and the browser you are using.
  • Other information collected through cookies, tags, and other technologies, including but not limited to which product pages you visit, what advertisements you view or click on, and how long you view a particular page.

Other parties may also collect information about you when you use our Digital Interfaces:

  • Our service providers may collect information about you in order to provide us with marketing and other services.
  • We may provide widgets, embedded content, or other tools that are owned by third parties, including but not limited to maps, information streaming from another site, and widgets that enable you to share information on social media. The third parties that own these types of tools may have access to information about your browsing history on our Digital Interfaces. You should review information at the third parties’ sites to learn how these third parties collect and use information they collect from you.

What are cookies?

Cookies are pieces of information that are stored on your device. Browser cookies are placed by a web server and let the server know when you return to a site you have visited before. Some cookies can be cleared via your web browser. Others may be placed in an Adobe folder on your device; refer to Adobe for information on how to manage these types of cookies. Cookies can be used for various purposes, including but not limited to collecting information about your web browsing, maintaining continuity during an online session, gathering data about how you use our Digital Interfaces, and for anti-fraud and information security purposes.

Can I disable cookies?

Your browser may allow you to manage cookies, including rejecting them altogether. Refer to your browser provider for more information on managing cookies. Please note that disabling cookies may limit the functionality we can provide you through our Digital Interfaces.

What other technologies may be used to collect information?

Additional technologies used to collect information may include, but are not limited to, pixel tags, web beacons, clear GIFs, and Flash objects.

How do we use the information we collect?

Our use of the information we collect from you may include, but is not limited to, the following:

  • Enhancing your experience with our Digital Interfaces, such as by making them more personalized based on the products or services you view and interact with.
  • Measuring the effectiveness of our various advertisements and promotions.
  • Determining how often a particular product or service is viewed or used.
  • Determining which of our products and services are most likely to appeal to you, so we can provide you with related advertisements or other offers.
  • Other purposes, including but not limited to tracking website usage and risk control purposes.

Can I opt out of receiving ads based upon information you collect?

You may opt out of receiving such ads by visiting www.aboutads.info/choices

Do you collect information from children?

Our Digital Interfaces are not intended for individuals under the age of thirteen (13) years old. We do not knowingly collect information from individuals under the age of thirteen (13) years old, and additionally request that such individuals do not provide personal information through our Digital Interfaces. Please visit the FTC website, www.ftc.gov, for more information about the Children’s Online Privacy Protection Act (COPPA).

Do Not Call Notice

Rev. 4/18

South Carolina Federal Credit Union respects your privacy and we are committed to complying with all federal and state laws and regulations regarding telemarketing and other direct marketing efforts. In an effort to best serve our members, and deliver appropriate and affordable Life Simplified solutions, we may phone or text members who have provided express written consent to receive such contact. Members who do not wish to receive promotional or sales calls or texts may withdraw their consent at any time by calling 843-797-830 or 800-845-0432 during business hours, mailing a written request to P. O. Box 190012, North Charleston, SC 29419-9012, or visiting a branch. Please include your name as it appears on your account(s), and associated account number(s) on your written correspondence. Please do not send this information via email, as email is not a secure method of communication.

If you would like to add your number to the National Do Not Call Registry, applicable to all telemarketers, you may do so by calling 1-888-382-1222, or online at www.donotcall.gov. If your number is already on the National Do Not Call Registry or on South Carolina Federal’s internal do-not-call list, and you received a telemarketing call from someone trying to sell you South Carolina Federal products or services, please contact us so that we can correct the problem. Please include as much information as possible, especially Caller ID information and the specific offer made during the call.

Other Privacy Notices

Consumer Privacy Notice

Rev. 5/22

For consumers as defined in the Gramm-Leach-Bliley Act for credit unions, the Consumer Privacy Notice provides important information about how we use and share such information.

Special Notice for California Residents

Rev. 5/22

Your California Privacy Rights – if you are a resident of California, you may have additional rights under state law. Please consult our California Privacy Notice  for more information.