Privacy Notice / Do Not Call Notice

Rev. 9/14

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and credit card or other debt
  • credit history and employment information
  • payment history and transaction or loss history
How? All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons South Carolina Federal chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does South Carolina Federal share? Can you limit this sharing?
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus Yes No
For our marketing purposes – to offer our products and services to you Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes – information about your transactions and experiences Yes No
For our affiliates’ everyday business purposes – information about your creditworthiness No We don't share
For our affiliates to market to you Yes Yes
For nonaffiliates to market to you No We don't share

To limit our sharing
  • Call 843-797-8300 (Charleston) or 800-845-0432 (Nationwide)
  • Visit us online at

Please note: If you are a new member, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our member, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

Questions? Call 843-797-8300 (Charleston) or 800-845-0432 (Nationwide) or visit us online at

What we do 
How does South Carolina Federal protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does South Carolina Federal collect my personal information?

We collect your personal information, for example, when you

  • open an account or apply for a loan
  • show your government-issued ID or give us your employment information
  • give us your wage statements

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.  

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State law and individual companies may give you additional rights to limit sharing.  

What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.


Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Our affiliates include financial companies, such as South Carolina Financial Solutions, LLC, also DBA South Carolina Federal Insurance Solutions

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • South Carolina Federal does not share with our nonaffiliates so they can market to you
Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • We team with insurance companies and financial advisors for joint marketing efforts.

Do Not Call Notice                                                                                                           Rev. 7/14

South Carolina Federal Credit Union respects your privacy and we are committed to complying with all federal and state laws and regulations regarding telemarketing and other direct marketing efforts. In an effort to best serve our members, and deliver appropriate and affordable Life Simplified solutions, we may phone or text members who have provided express written consent to receive such contact. Members who do not wish to receive promotional or sales calls or texts may withdraw their consent at any time by calling 797-8300 or 1-800-845-0432 during business hours, mailing a written request to P. O. Box 190012, North Charleston, SC 29419-9012, or visiting a branch. Please include your name as it appears on your account(s), and associated account number(s) on your written correspondence. Please do not send this information via email, as email is not a secure method of communication.

If you would like to add your number to the National Do Not Call Registry, applicable to all telemarketers, you may do so by calling 1-888-382-1222, or online at If your number is already on the National Do Not Call Registry or on South Carolina Federal’s internal do-not-call list, and you received a telemarketing call from someone trying to sell you South Carolina Federal products or services, please let us know at so that we can correct the problem. Please include as much information as possible, especially Caller ID information and the specific offer made during the call.


Online Banking

A South Carolina Federal Credit Union representative will assist you in the process. To enroll, please visit one of our financial centers or call our Contact Center:

  • 843.797.8300  (Charleston)
  • 803.738.8300  (Columbia)
  • 843.545.8300  (Georgetown)
  • 800.845.0432  (Nationwide)

Forgot your User ID?

Please call our Contact Center for assistance:

  • 843.797.8300  (Charleston)
  • 803.738.8300  (Columbia)
  • 843.545.8300  (Georgetown)
  • 800.845.0432  (Nationwide)