Protect Your Information

To help protect your account, review your banking and credit card statements when you receive them. Make sure all transactions are accurate.

Account/Credit Information

• Review your statements carefully.
• Memorize your PIN numbers.
• Cancel unused or expired credit cards and shred them.
• Request a copy of your credit report annually.
• Sign up for eStatements to avoid mail fraud.
• Use Online Banking to check your account information more frequently.
• Never use a publicly accessed or shared computer to conduct Online Banking transactions.

Phone

• Do not reveal personal information if you did not initiate the phone call or email.
• Be cautious about revealing your Social Security number.
• Take precautions when talking about personal information in public or when others can hear.
• Never disclose your PIN or account numbers to anyone.
• Validate any phone number through a trusted source before revealing confidential information.

ATM

• Never agree to use your card to cash someone else’s check.
• Do not share your Personal Identification Number (PIN) with anyone.
• Memorize your PIN, do not write it down and carry it with you.
• Leave an ATM if someone approaches you directly.
• Choose an ATM in a well-lit area.
• If at night, have someone accompany you when using an ATM.
• Shield the keyboard and display so others cannot see your transactions
• Do not talk about your transaction while at the ATM.
• Make sure to take your card, money, and receipt.
• When at a drive-up ATM, lock your doors, and close the windows.

Email

• Never open emails or attachments from unknown senders.
• Never send money if asked for by a person you don’t know.
• Don’t reveal personal information in a non-secure email.
• Use filters to  protect against spam mail.
• Don’t follow email links, type well known web addresses into your browser.
• Create strong passwords and change them intermittently.

Device Security

• Use secure passwords.  An ideal password is long and has letters, punctuation, symbols and numbers.
• Lock your mobile device with a unique PIN code that only you know.
• Only download applications from a trusted source.
• Position your home router near the center of your home away from windows.
• Keep all software current (including your web browser) with automatic updates.  Use firewall, antivirus, anti-spam, pop-up blockers and anti-spyware software from a source that you trust.
• Set up a security key for your wireless network and change the default network password.
• Never leave your computer unattended.