Business Services FAQs

Help Center

How can we help you?

If you continue to have trouble be sure to contact us at your convenience and we will personally assist you.

Frequently Asked Questions:

Can I have a debit card for my business account?

Can I open a CD on my business account?

How can I accept debit and credit card processing at my business?

How does my business debit card earn uChoose Rewards?

How do I access my business account online?

How do I change signers on a business account?

How do I order checks and deposit slips?

What other business banking services do you offer?

What documents are required to open a business savings or checking?

Required forms of ID
If a business is unable to provide the appropriate documents, an account cannot be opened.


Can I have a debit card for my business account?
What we offer:

 

  • MasterCard® Business Debit Cards are valid anywhere MasterCard® is accepted.
  • Up to 10 cards on one account
  • Access to your funds at any ATM location.
  • Earn uChoose Rewards points
  • Maximum of 20 transactions per day
  • Unlimited dollar amount
  • Maximum $500 ATM withdrawal within 24 hours
What you will need: To receive your card today, visit your local financial center or contact us to request a card by mail.

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Can I open a CD on my business account?
What we offer:
  • We offer certificates, also known as CDs, available on business accounts
  • Regular certificates are opened with a minimum of $500
  • Jumbo certificates are opened with a minimum of $50,000
  • Terms range from 3 months to 60 months
  • Rates are subject to change at any time and vary based on your balance and term
  • View Business certificate rates and terms
To open a certificate now, contact us or visit your local financial center.

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How can I accept debit and credit card processing at my business?
What we offer:
  • We have partnered with Electronic Merchant Systems to give our member’s the ability to accept debit and credit cards as forms of payment.
  • Funds are deposited directly into the business checking account within 72 hours of the transaction.
  • All major cards are accepted.

How to get started:

  • Contact us
  • A Merchant Services representative will contact you regarding your application and answer any additional questions you may have.
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How does my business debit card earn uChoose Rewards?
What we offer:
  • Points are earned on signature-based transactions only
  • MasterCard® Business Debit Card holders will earn 1 point for every $5 dollars on all signature based transactions.
  • Points can be redeemed at www.uChooserewards.com
  • Points are redeemable for up to 5 years from the date of purchase
  • Each debit card on the business account will receive points for signature based transactions.
What to expect:
  • You will need your 16 digit business debit card number
  • Initial log in- you will be registering the card (the last 4 of the EIN/TIN will be required)
  • You will be asked to create a User ID and new password
  • If you have already earned points you will see your totals
  • uChoose Rewards will keep track of your points for you
  • Points are posted between the 15th and the 25th of the following month
To receive your card today, visit your local financial center or contact us to request a card by mail.

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How do I access my business account online?
What you will need:

If you do not have your log in credentials or need help logging in, please contact us at 800-845-0432.

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How do I change signers on a business account?
What you will need:
  • When making changes to a Business account, all existing Business Account Signers that are remaining on the account and all new Business Account signers must be present at a local financial center.
  • Current picture ID for all signers.
What to expect when removing a signer on an account:

Business owner must provide a letter requesting the removal of a Business account signer. This letter must state the specific account number, date of requested change and name of person being removed.

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How do I order checks and deposit slips?
What you need:
  • ABA/Routing Transit number, 253278401.
  • For check reorders, be sure to have the complete checking account number.
  • Business accounts require specific deposit slips for check deposits.
What to do:
  • For your first order, visit a local financial center or contact our check provider, Harland Clarke, directly at 888-784-5296.
  • Reorders can be placed through Online Banking.
Contact us or visit a financial center for additional questions.

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What other business banking services do you offer?
What we offer:
  • Transaction history to include; balances, deposits, cleared checks or dividends
  • Transfer funds between accounts
  • Make loan payment
  • Account research
  • Stop Payments
  • Multiple users within a company to have assigned levels of access and authority
  • Initiate wire transfers
  • ACH capability for Business Members who qualify (Direct debit/credit to other accounts)
  • Scheduled transfers
  • Quicken and Quick Books compatibility
  • Pay Bills
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