We know that the situation surrounding Coronavirus (COVID-19) is continuously evolving and is likely impacting your daily life. We are continuing to monitor COVID-19 to ensure that we are taking the necessary measures to keep our employees and our members safe and healthy.
South Carolina Federal Credit Union is now accepting applications from our current business members. Like all other financial institutions, we are waiting on the Treasury and the SBA to provide the guidance and procedures that allow us to complete these applications. The SBA has not provided a timeline of when we should expect to receive this information. Interest in this loan program is extremely high and it may take us longer than normal to respond. We are processing applications in the order in which we receive them. When your application is ready for processing, we will contact you directly to request the required documentation.
Due to the exceptionally high volume and interest in the program, we currently are only able to process loan requests from members with an established business checking account and/or business loan with South Carolina Federal. If you are interested in being considered if and when we are able to start accepting applications beyond our current business members, please contact us.
Our financial center lobbies are currently closed. We are now serving members through our drive-thru lanes, which are offering expanded services and are open during regular business hours.
If you have a need that requires you to enter a financial center location (for example, accessing a safe deposit box), you can request an appointment by calling 800-845-0432 or through our online scheduling tool. (If you do not see your favorite location listed, please seek our your next nearest location for an appointment.) Requests will be considered based on their urgency and whether or not the appointment can be taken care of via drive-thru, our contact center, or online channels.
As a reminder, you have plenty of additional options for conducting transactions without coming into a financial center:
If COVID-19 has put a strain on your finances, reach out to us so we can help. We know that many of our members will be impacted by school closures, travel restrictions and limitations on social gatherings. We're ready to support you during this time of uncertainty.
Don't let fear and misinformation surrounding COVID-19 make you susceptible to identity theft or fraud. Unfortunately, scammers try to capitalize on these situations and will make clever efforts to steal your personal and financial information. Check out the Federal Trade Commission's tips to avoid falling for a Coronavirus scam: https://www.consumer.ftc.gov/features/coronavirus-scams-what-ftc-doing.
The health and safety of our members and our employees is our top priority. We will continue to monitor regulatory, federal, state and local agencies for guidance and instruction. Thank you for your patience and understanding as we navigate this situation.