» Review Appointment FAQs
Personal Appointments
Need to schedule a phone call appointment or a meeting in person? Schedule it here!
Type of Appointment
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Checklist Items
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New Accounts |
- One form of a current government-issued photo identification. Photo identification must include:
- Picture
- Signature
- Issue Date
- Expiration Date
- Minors, 15 – 17 years old, are required to present one form of a current government-issued photo identification. Photo identification must include:
- Picture
- Signature
- Issue Date
- Expiration Date
- Minors, 14 years old and under, are required to present a Social Security card or Military ID.
- NOTE: If ID has been issued within the past 60 days (less than 60 days), an additional form of photo identification must be provided.
- NOTE: If address on ID is incorrect, utility bill (ex. electric, water, sewage, cable, or landline phone) less than 60 days old with correct address must also be provided. Or a pay stub or Social Security statement or check (not a Social security card) within the last 60 days which include the name and address for the individual presenting the ID.This does not apply to individuals 17 and under.
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Account Changes |
- Name Changes
- Updated photo ID (reflecting name change)
- Original or certified true copy of legal document authorizing name change (ex. marriage license, divorce decree, court order, etc.)
- SSN Changes
- One form of identification to verify SSN (ex. Social Security Card)
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Loans |
- One form of a current government-issued photo identification
- Optional documentation may include:
- Vehicle registration
- Vehicle title
- Payoff information
- Income verification via paystub
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Business Appointments
Need to schedule a phone call appointment or a meeting in person? Schedule it here!
All business entities will be required to provide
information and documentation for the controlling
party and for all owners of the business.
A controlling party is an individual with significant
responsibility for managing the legal entity.
Information required:
- Full name
- Address
- Date of birth
- Social Security number
- Phone number
- Driver’s license number
- Driver’s license state
- Percentage of ownership, if applicable
- Primary occupation, if also an owner of the business
If the controlling party is not present at account opening, please
provide a copy of their driver’s license or other ID card.
If you have any questions, don’t hesitate to call 843-797-8300
(Charleston) or 800-845-0432 (Nationwide).
Type of Entity
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Forms of Identification
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Sole
Proprietorship |
Current picture ID and one of
the following:
- Business License or Retail License
- Previous or current year tax return
with Schedule C
- IRS Letter 147c or IRS Form SS-4
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Partnership |
Current picture ID and two of
the following:
- Business License or Retail License
- Partnership or Operating Agreement
- Previous or current year tax return
with Schedule C
- Certificate of Existence/Certificate
of Good Standing
- IRS Letter 147c or IRS Form SS-4
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Corporation or LLC |
Current picture ID and two of
the following:
- Business License or Retail License
- Certificate of Existence/Certificate
of Good Standing
- Articles of Incorporation
or Organization
- Previous or current year tax return
with Schedule C
- Operating Agreement
- IRS Letter 147c or IRS Form SS-4
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Organization or Association |
Current picture ID and two of
the following:
- Copy of minutes
appointing officers
- Articles of Incorporation
or Organization
- Letter from secretary
authorizing signers
- IRS Letter 147c or IRS Form SS-4
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