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eStatements

To help you use eStatements to the fullest, we offer a number of online help resources. Below you will find Video Tutorials and Frequently Asked Questions (FAQs). If you continue to have trouble be sure to contact us at your convenience and we will personally assist you.

Video Tutorials:

Frequently Asked Questions:

How do I manage my subscription to eStatements and eNotices?
Why can't I view my eStatements and eNotices?





How do I manage my subscription to eStatements and eNotices?
To discontinue eStatements/eNotices:
  • Click on the eStatements/eNotices tab within Online Banking.
  • Scroll to the bottom of the page and click on the “Change Registration Information” link.
  • When the options appear, click on “To discontinue or resume accounts” button.
  • Check the box under “Discontinue” and hit Submit.
  • EStatements/eNotices are now canceled and you will resume receiving paper statements through U.S. Mail.

This affects ONLY eStatements/eNotices and DOES NOT affect your actual account access.

To resume eStatements/eNotices:

  • Click on the eStatements/eNotices tab within Online Banking.
  • Scroll to the bottom of the page and click on the “Change Registration Information” link.
  • When the options appear, click on “To discontinue or resume accounts” button.
  • Check the box under “Resume” and hit Submit.
  • Please read over the “SOUTH CAROLINA FEDERAL CREDIT UNION ELECTRONIC STATEMENT ("eStatements/eNotices") AND DISCLOSURE AGREEMENT” and click “Yes” or “No.”
  • If you click “Yes,” you are signed up to resume eStatements/eNotices.
  • Your next periodic statement will be sent electronically.
  • You will be notified by email when the next statement is available.

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Why can't I view my eStatements and eNotices?
If you are having problems accessing eStatements/eNotices, it may be because of recent changes to your operating system software, such as upgrades or downloads. This can affect your computer’s ability to connect with a secure site. We recommend the following steps:
  • Verify that you are current on all Windows Updates.
  • From the START menu, click Windows Updates, and download the recommended updates and patches, then shut down and restart your computer.
  • Un-install and re-install Adobe Acrobat Reader.
  • Ensure that you are using the most recent version of your browser. For Netscape Navigator http://channels.netscape.com/ns/browsers/download.jsp If you are a Netscape user, please make sure you are configured to read PDF files.
Some pop-up blockers and firewall programs may prevent access to eStatements/eNotices. If you utilize these types of applications, you may need to disable certain features in order to access eStatements/eNotices.

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Online Banking Enrollment

Enrolling in Online Banking is simple and FREE:

  1. Enter your User ID
  2. Enter Phone Banking PIN as your Password
  3. Click on the LOG IN button

If you don't know your Phone Banking PIN, please contact us at 843.797.8300 (Charleston) or 800.845.0432 (Nationwide).