Can I change or cancel a payment in Bill Pay?
How do I know if the person or company received my payment?
Who can I pay with Bill Pay?
How can I pay my bills online?
I am trying to overnight a check but BillPay won’t accept the address I’m entering. What’s happening?
You can change or cancel any payment that has not started processing. To change a payment:
If you change a payment that is part of an automatic payment schedule, only the selected payment is changed. You did not change any future payments in the payment schedule. To change all payments in an automatic payment schedule, go to Manage My Bills and change the automatic payment. To cancel a payment:
Canceled payments will appear in the Recent Payments section of the Payment Center and in the Bill History. If you cancel a payment that is part of an automatic payment schedule, only the selected payment is canceled. You did not cancel any future payments in the payment schedule. To cancel all payments in an automatic payment schedule, go to Manage My Bills and delete the automatic payment.
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To determine if the payment has been sent, within Bill Pay:
You can also check the status of the payment in Bill History:
Utilize Bill Reminders:
You can always contact your biller directly regarding payments to your account.
You can pay anyone in the United States that you would normally pay by check or automatic debit. You can pay large companies and small companies, as well as individuals such as child care providers or a family member.
When you pay a bill, Bill Pay sends the payment electronically whenever possible. If the company or person cannot receive electronic payments, Bill Pay will print a check from your account and send it to the address you provide. Changing the Biller - If you made a payment to the wrong biller, you can cancel the incorrect payment and make another one to the correct biller.
If you are already registered for Bill Pay, simply click on the "Pay Bills" tab located in the main menu. Not registered for Bill Pay, simply:
To keep your Bill Pay account activated, pay a bill within 90 days or the account will become inactive. If this happens, contact us to have the account unlocked.
If you are unable to set up your Bill Pay, or have any questions, please visit a local branch or contact us.
I am trying to overnight a check but BillPay won't accept the address I'm entering. What's happening?
You cannot overnight a check to a post office box. Please make sure you are entering a street address.