Appointment Checklist and Guidelines

What to bring to your personal or business appointment

» Review Appointment FAQs

Personal Appointments

Type of Appointment

Checklist Items

 New Accounts  
  • One form of a current government-issued photo identification. Photo identification must include:
    • Picture
    • Signature
    • Issue Date
    • Expiration Date
  • Minors, 13 – 17 years old, are required to present one form of a current government-issued photo identification. Photo identification must include:
    • Picture
    • Signature
    • Issue Date
    • Expiration Date
  • Minors, 12 years old and under, are required to present a Social Security card or Military ID.

 

  • NOTE: If ID has been issued within the past 60 days (less than 60 days), an additional form of photo identification must be provided.
  • NOTE: If address on ID is incorrect, utility bill (ex. electric, water, sewage, cable, or landline phone) less than 60 days old with correct address must also be provided.
 Account Changes  
  • Name Changes
    • Updated photo ID (reflecting name change)
    • Original or certified true copy of legal document authorizing name change (ex. marriage license, divorce decree, court order, etc.)
  • SSN Changes
    • One form of identification to verify SSN (ex. Social Security Card)
 Loans
  • One form of a current government-issued photo identification
  • Optional documentation may include:
    • Vehicle registration
    • Vehicle title
    • Payoff information
    • Income verification via paystub

Business Appointments

All business entities will be required to provide information and documentation for the controlling party and for all owners of the business. A controlling party is an individual with significant responsibility for managing the legal entity.

Information required:

  • Full name
  • Address
  • Date of birth
  • Social Security number
  • Phone number
  • Driver’s license number
  • Driver’s license state
  • Percentage of ownership, if applicable
  • Primary occupation, if also an owner of the business

If the controlling party is not present at account opening, please provide a copy of their driver’s license or other ID card. If you have any questions, don’t hesitate to call 843-797-8300 (Charleston) or 800-845-0432 (Nationwide).

Type of Entity

Forms of Identification

Sole Proprietorship Current picture ID and one of the following:
  • Business License or Retail License
  • Previous or current year tax return with Schedule C
  • IRS Letter 147c or IRS Form SS-4
Partnership Current picture ID and two of the following:
  • Business License or Retail License
  • Partnership or Operating Agreement
  • Previous or current year tax return with Schedule C
  • Certificate of Existence/Certificate of Good Standing
  • IRS Letter 147c or IRS Form SS-4
Corporation or LLC Current picture ID and two of the following:
  • Business License or Retail License
  • Certificate of Existence/Certificate of Good Standing
  • Articles of Incorporation or Organization
  • Previous or current year tax return with Schedule C
  • Operating Agreement
  • IRS Letter 147c or IRS Form SS-4
Organization or Association Current picture ID and two of the following:
  • Copy of minutes appointing officers
  • Certificate of Existence/Certificate of Good Standing
  • Articles of Incorporation or Organization
  • Letter from secretary authorizing signers
  • IRS Letter 147c or IRS Form SS-4